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Functional acessibility of grocery stores
Functional accessibility of grocery stores: A survey design.
Mattey, S., Melnick, T., Nemetz, E.
Abstract:
This study identified the areas in grocery
stores which limit the functional independence of
people with physical disabilities. A questionnaire
of primarily fixed response items was mailed to 75
individuals with physical disabilities in 2 counties
in Pennsylvania. The questionnaire addressed grocer
store parking, entrances, rest rooms, shopping areas,
and customer service. The response rate was 65% (n-49)
and 52% met criteria for analysis. Areas most inaccessible
were check writing stand height (43.6%), checkout lane
accessibility (35.1%), cart and basket design (33.3%),
aisle width (33.3%), cred machine height (30.8%). Common
themes from the open response question concerned parking,
architectural aspects, carts/baskets, physical assistance,
environmental barriers, and store set-up. Functional
accessibility of grocery stores is a problem to people
with physical disabilities based on this study. Occupational
therapy can provide a link between the needs of people
with physical disabilities and the grocery store.
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